The Gesture By Farah

Refund & Returns Policy

Because our gifts are custom-made and perishable, refunds follow a few simple guidelines.

Due to the custom and perishable nature of our products, refunds are handled as described below.

1Eligible Refunds

A refund may be issued if:

• The order arrives damaged.
• The wrong item is delivered.
• The order is not delivered at all.

2Non-Refundable Items

3Refund Process

• Requests must be submitted within 24 hours of delivery.
• Supporting photos may be required.
• Approved refunds are processed to the original payment method within 7–14 business days.