{"id":1550,"date":"2025-05-29T04:15:41","date_gmt":"2025-05-29T04:15:41","guid":{"rendered":"https:\/\/wordpress.templatetrip.com\/WCM010_mitti\/?page_id=15"},"modified":"2026-09-17T20:52:46","modified_gmt":"2026-09-17T17:52:46","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/shopthegesture.com\/ar\/refund-returns\/","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"\n<div class=\"tg-legal\">\n<style>\n.tg-legal{--ink:#2b2926;--muted:#726b65;--accent:#4b6a57;--gold:#b0836b;--cream:#f8f3ec;--line:#ebe1d5;--card:#fff;max-width:840px;margin:0 auto;padding:clamp(22px,5vw,56px) clamp(16px,4vw,34px);color:var(--ink);font-size:16px;line-height:1.75;font-weight:400;-webkit-font-smoothing:antialiased}\n.tg-legal *{box-sizing:border-box}\n.tg-legal .eyebrow{display:block;text-align:center;text-transform:uppercase;letter-spacing:.28em;font-size:12px;font-weight:500;color:var(--gold);margin:0 0 14px}\n.tg-legal .tg-title{font-weight:600;font-size:clamp(34px,6vw,52px);line-height:1.08;text-align:center;margin:0;color:var(--ink)}\n.tg-legal .divider{width:64px;height:1px;background:linear-gradient(90deg,transparent,var(--gold),transparent);margin:22px auto 20px}\n.tg-legal .lead{text-align:center;color:var(--muted);font-size:clamp(16px,2.2vw,18px);max-width:60ch;margin:0 auto}\n.tg-legal h2{font-weight:600;font-size:clamp(22px,3.4vw,28px);color:var(--ink);margin:38px 0 12px;display:flex;align-items:center;gap:12px}\n.tg-legal h2 .num{flex:0 0 auto;width:34px;height:34px;border-radius:50%;background:var(--cream);color:var(--accent);border:1px solid var(--line);font-size:15px;font-weight:500;display:inline-flex;align-items:center;justify-content:center}\n.tg-legal h3{font-weight:500;font-size:17px;color:var(--accent);margin:20px 0 8px}\n.tg-legal p{margin:0 0 14px}\n.tg-legal ul{list-style:none;margin:0 0 14px;padding:0}\n.tg-legal li{position:relative;padding:0 0 0 26px;margin:0 0 9px}\n.tg-legal li::before{content:\"\";position:absolute;left:4px;top:11px;width:7px;height:7px;border-radius:50%;background:var(--accent);opacity:.7}\n.tg-legal .note{background:var(--cream);border:1px solid var(--line);border-left:3px solid var(--accent);border-radius:12px;padding:16px 18px;margin:16px 0}\n.tg-legal .note strong{color:var(--accent)}\n.tg-legal .contact{margin:42px 0 0;text-align:center;background:var(--cream);border:1px solid var(--line);border-radius:16px;padding:26px 22px}\n.tg-legal .contact .k{display:block;font-size:22px;color:var(--ink);margin-bottom:4px}\n.tg-legal .contact a{display:inline-block;margin-top:6px;color:var(--accent);text-decoration:none;font-weight:500;border-bottom:1px solid var(--accent)}\n.tg-legal a{color:var(--accent)}\n@media(max-width:520px){.tg-legal li{padding-left:22px}}\n<\/style>\n\n  <span class=\"eyebrow\">The Gesture By Farah<\/span>\n  <h1 class=\"tg-title\">Refund &amp; Returns Policy<\/h1>\n  <div class=\"divider\"><\/div>\n  <p class=\"lead\">Because our gifts are custom-made and perishable, refunds follow a few simple guidelines.<\/p>\n\n  <p>Due to the custom and perishable nature of our products, refunds are handled as described below.<\/p>\n\n  <h2><span class=\"num\">1<\/span>Eligible Refunds<\/h2>\n  <p>A refund may be issued if:<\/p>\n  <ul>\n    <li>The order arrives damaged.<\/li>\n    <li>The wrong item is delivered.<\/li>\n    <li>The order is not delivered at all.<\/li>\n  <\/ul>\n\n  <h2><span class=\"num\">2<\/span>Non-Refundable Items<\/h2>\n  <div class=\"note\">\n    <ul style=\"margin:0\">\n      <li>Customized or personalized floral arrangements.<\/li>\n      <li>Orders canceled after preparation has begun.<\/li>\n    <\/ul>\n  <\/div>\n\n  <h2><span class=\"num\">3<\/span>Refund Process<\/h2>\n  <ul>\n    <li>Requests must be submitted within <strong>24 hours<\/strong> of delivery.<\/li>\n    <li>Supporting photos may be required.<\/li>\n    <li>Approved refunds are processed to the original payment method within <strong>7&ndash;14 business days<\/strong>.<\/li>\n  <\/ul>\n\n  <div class=\"contact\">\n    <span class=\"k\">Need to request a refund?<\/span>\n    <p style=\"margin:0;color:var(--muted)\">Reach out with your order number and we&#8217;ll take care of it.<\/p>\n    <a href=\"mailto:farah@shopthegesture.com\">farah@shopthegesture.com<\/a>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Gesture By Farah Refund &amp; Returns Policy Because our gifts are custom-made and perishable, refunds follow a few simple guidelines. Due to the\u2026<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1550","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/pages\/1550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/comments?post=1550"}],"version-history":[{"count":0,"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/pages\/1550\/revisions"}],"wp:attachment":[{"href":"https:\/\/shopthegesture.com\/ar\/wp-json\/wp\/v2\/media?parent=1550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}